LaFayette Ford Lincoln

I usually like this dealership for work since they have done well in the past. But this time was the worst experience ever! I had the car towed into the dealership since it would not start about a week before Thanksgiving 2022, and they could not figure out what the problem was. They never saw this issue before, but they never did any research about it or contacted other dealerships to see if someone else had come across this scenario. They wanted more hours of diagnostic and gave an estimate of over $1k, stating that they were not sure if that would fix the issue or not. Due to my advisor and then myself getting COVID, the car stayed at the shop until mid March - during this time, nothing was figured out. The inside of my car was tore apart from them trying to 'diagnose' the issue, and was not put back together at the time the car was relinquished to lienholder. Car to date still will not start.