West Herr Ford of Rochester
Back to Service Reviews
Dealership Service Review
service Rating
Family Dealership
Written byon 12/07/2022
My mother passed and I had to take my father home and I looked down at my miles and found I was due for oil change before driving 14 hours. I was not able to get a appointment before I left but I called the service manager, told him my situation and he said no problem we will get you in and they did. This a dealership that cares about their customers nit just the sale but the family/person
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes