West Herr Dodge Ram
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Dealership Service Review
service Rating
Excellent service for lost key fob and programming
Written byon 04/28/2023
The second key fob for the car was lost, so stopped in to see if they could help. They had the fob in stock and the service team said they would fit me in. But it was near lunchtime, but quickly after lunch hour the vehicle was setup with new fob and the service team even checked for any computer updates and identified some so they did a courtesy update while the car was there. Now that's great customer care!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes