Bayside Chrysler Jeep Dodge Ram
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Written by 05/27/2016
onWent in to lease a 2016 grand Cherokee from Turgo based on people I know that have used him. I told him I wanted a 2016 grand Cherokee limited in white with a panoramic roof 20in wheels and hid/led headlights. Turgo told me that those options outside of the 20in wheels were not available on the limited and that is need to get an overland. The overland was way too much for a jeep so I got the limited. The next day I was going to work and saw a limited with the options I wanted. I looked at this dealers website and viewed their inventory. Guess what? Those options are available on the limited but they did not have one in stock that was white. Turgo lied to us telling us what we wanted didn't exist just because he didn't have it in stock. That's a real [non-permissible content removed] move. He won't return multiple phone calls then someone went in for me on Tuesday he said he'd call me within 24hrs. I waited 72hrs went in and what a surprise he wasn't there. Spoke with a manager named Jason Gorman. He was more useless than Turgo. He tried lying to me about the car I wanted not financing for the same rate, called the bank faxed them the window sticker of the car I wanted, guess what? It was a lie as well. What does that have to do with his salesman lying to me? Be a man both of u!!! Admit you lied and got caught!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No