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Security Chrysler Dodge Jeep Ram

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Security Chrysler Dodge Jeep Ram
345 Merrick Rd, Amityville, NY 11701 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
1 out of 5 stars (13)
Recommend:
Yes (0) No (1)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Dissapointment
Written by paul310 on 10/04/2015
My check engine light came on on my 2012 Jeep Liberty. I called Security Dodge to make an appointment for service. They told me they were very busy and couldn't get me in for at least 2 week, I told them I was taking a long trip in a week and needed to have my car fixed, she said no way could she get me on. I asked for the service manager and was told he was busy with another customer so I left my number for him to call back...that was two days ago still waiting. I'll never go back!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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securitydcjr on 10/07/2015
Dealer Response
We are sorry to hear about your recent experience. Customer satisfaction is our top priority and we would like to speak with you so that we can address your concerns and take care of your automotive needs as soon as possible. At your earliest convenience, please call 631-691-1737 ext. 322 and speak with our Service Manager, Bill Davolio.
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