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Security Chrysler Dodge Jeep Ram


345 Merrick Rd, Amityville, NY 11701 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
STAY FAR AWAY -They are [non-permissible content removed]!
Written by seanroberts on 05/16/2015
STAY FAR AWAY -They are [non-permissible content removed]! took my vehicle in for a problem I was having. I was told it was fixed and was road tested, so I paid the fee. I took back the vehicle and in 5 minutes I encountered the same problem. I brought the vehicle back a second time and now they said the cause of the original problem was something completely different. They then claimed to fix this new issue and to have road tested as well. I took back the vehicle and again within 5 minutes I encountered the exact same problem. They then informed me there was nothing else they could do. I took the vehicle to reputable place to get it fixed and they informed me that the work that Security Dodge did was so poor that they actually did damage to the engine and it would cost $200.00 just to fix the damage that Security Dodge’s so called repair work had done. I called the Security Dodge service manager, Bill Divolio multiple times but he would not get on the phone. Finally, after many, many calls he did speak with me. I informed him of the situation and he told me not to call back and I was no longer welcome at Security Dodge. The bottom Line is Security Dodge had my car for 6 days total, and not only did they never repair the problem but their horrible service cost me $200, this on top of their rudeness and unprofessionalism
  • Recommend this dealer? No

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