Honda of Turnersville
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A very rude Honda dealer
Written by 10/15/2019
onI asked an out the door number of a CR-v EX from Honda of Turnersville in NJ today. The Internet Sales Manager named as Christine Dorety asked me to call her before 9:00 PM. In the phone call she said I have to be right there to show them the writing price provided by other dealer, then they can not guarantee to match or beat down that price. I asked if I could scan and send that writing price by email for time saving. She said no and I must be there. I asked if I visit your garage, can you guarantee to beat that price down? she said no.During the whole phone call, she continually to speak for 10 minutes. I almost can not have a chance to say a word. She didn't have any patience to listen to me and finally hang up immediately.
I called back to her want to express my meaning. She became even more crazy and said she don't care my complain or report her bad behavior to anywhere. She said to me:"you can do anything whatever complain or report or bad review." She also said because she is a manager so she don't care. She is the most rude customer representative I have seen in NJ. Her behavior damaged the reputation of this dealership. I will tell this story to any one I know in NJ and suggest them to avoid this horrible dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No