Mercedes-Benz of Cherry Hill

In the past 20+ years I've been buying Mercedes Benz I've tried a few times to do a deal with Cherry Hill. Back in 2003 they wouldn't even wait list me on a $100K car, few years ago no call back from salesman after four days and two calls and my latest attempt last week. I was contacted by internet sales regarding a new 2020 GLE I'm interested in. I explained ahead of time I've had no luck buying at Cherry Hill even though I live 5 minutes away, I always end up in PA or DE. They asked me to give them a chance. So I emailed the colors and options I was looking for and received an email from the internet sales that they were working on it and I would hear from someone. Few hours later I received an email from Stan Winslow whom I came to find is a salesman there. It said: Thanks so much for giving me the opportunity to work with you. Even though we couldn't get together on this I will be here to assist in the future. It went on "Now star showing off that NEW CAR." I was completely puzzled by this response as I was expecting a contact to work out the new car. I emailed Mr. Winslow back and asked is there a reason your not willing to sell me a car. Seconds later he responded: "You are not my only customer". Again puzzled I wrote back and asked him what was going on. Before he could reply I wrote again and told him there was no need to reply I would email the owner Mike Hartung the owner. Mr Winslow sent a third email that said: "As you wish." I wrote Mr. Hartung and the head of consumer affairs for MBUSA and didn't hear back from either person. I did receive a voice mail from the GM of Cherry Hill that said he's sorry for the misunderstanding. I then ordered the car from another dealership. Most MB buyers around here tell stories about the nightmares they encounter at CHMB, many are in reviews. To sum it up they act as if they are doing you the biggest favor in the world to sell you a car. This attitude has been there in all the years I've been buying Mercedes and I can only think that this is a reflection of management. Do yourself a favor and hit one of the Pennsylvania or Delaware Dealers you'll be glad you did.