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Doc Rules!
Written byon 03/18/2014
My wife and I recently bought a TDI Passat.
We purchased our first VW from Doc back in 2010.
We always get honest answers and feedback and are truly consulted instead of pressured into buying anything.
Both cars we have purchased from there took a collective 2 hours to complete all paperwork etc.
Doc is one of a kind and I would hate to ever buy a car from someone else as I hate the process.
Took my sister in law to pick up the car and after meeting Doc, she said "I want to buy a car from him even though I didn't need one.
Doc also surprised my wife with flowers on the dash of her new car, winter mats and a first aid kit in the trunk which was unexpected.
Made the mistake of looking around at Atlantic VW and couldn't be more disgusted with the experience.
Wasted nearly an hour of my time just "trying" to get me the best price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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platinumvw1 on 03/21/2014
Dealer Response
What an inspiring review to read. Thank you for taking the time to share your story with us. Our staff is committed to providing excellent customer service and that includes going above and beyond for our customers. After reading your review, it is apparent Doc did just that and took exceptional care of you. We are encouraged to hear his thoughtfulness, patience, and product knowledge contributed to your great experience at our dealership and the purchase of a new Volkswagen Passat! Congratulations on your new car and we certainly hope to see you again soon. Until then, you can keep up to date on all of our latest dealership news by liking and following us on Facebook and Twitter. Best regards, Josh Lever | General Manager | josh@platinumvw.com
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