Peters Honda

I purchased a 2013 Crosstour with the help of Nagi F. Nagi is the best car salesman I have ever worked with (this is the 9th car I have purchased). He made everything easy and low-stress. He went out of his way to streamline the entire process, including the price negotiations. After the sale, I had some accessories that needed to be installed, and he made sure to provide a loaner car. Nagi was very pleasant to work with, and I would definitely buy another car from him, and will recommend him to friends. Nancy M. in the finance department was also a pleasure to deal with. She helped me get an upgraded extended warranty after I expressed reservations with the warranty I initially purchased. The only reason I did not give Peters 5 stars is that I did not like the way they handle the paper work and financing. Specifically, 2 days after I signed the purchase agreement I thought I was coming in with my wife to just sign the paperwork. Instead I was presented a whole set of choices to make about extended warranty and other optional coverages. Why weren't these decisions part of the original negotiations? Instead, I felt under pressure to make these decisions on the spot, without any time to think them over or research them. This was not Nancy's fault, but rather the process she had to follow, presumably as set up by the dealership or by Honda. As mentioned above, when I called up Nancy the next day and expressed my concerns over the warranty I had purchased, she found a way to offer me a much better warranty instead (longer term and higher mileage) for the same price. Overall, Peters was the best car dealership I have ever dealt with.