Peters Honda
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American Honda had to help us...yes, that bad
Written by 08/13/2017
onThe sheer arrogance, the chutzpah of these people, such that even after American Honda (the parent company of the manufacturer) intervened and called the General Manager AND the sales manager, they still didn't follow up and resolve matters. Whatever you do, do not, do not, do not do business with these people.
So what happened? We leased a vehicle from them. They delivered it with plates that expired within weeks (ie not new plates, but ones that they transferred from another vehicle).
What else? Wait for it...they delivered the car without a state inspection. Of course we had no idea until we were pulled over by the cops who noticed there was no sticker. Horrified? The cops were, as were American Honda.
We called Peters. Three times and not once did the GM or the SM call back. So we called American Honda Customer Service, who called Peters to resolve this matter. Of course Peters took their time to return American Honda's calls. They told American Honda that they were at fault and they would call us.
And as of today? Nothing. Zero. Zilch. American Honda called them and they said they would call us? Did they? Of course not. So back to American Honda it is next week to pursue this matter.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No