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Baxter Ford West Dodge


18505 California St, Omaha, NE 68022 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Performance Ford in Omaha got me in a bad deal
Written by ford119 on 12/14/2008
I bought a car at a full retail price when my friend got the same model of car at a shipper price at the next door. This car does not have any particular feature and the dealer has only one key. The dealer wasted my time and delivered me a broken car. I had waited more than 4 hours for them to make the car ready. The dealer told me the car will be washed but I realized that they put their dealership logo on the bumper without my approval. Is it optional to drive my "paid car" without their logo? The dealer told me that the car has a very minor problem that will be fixed. I have to evaluate the problem by bringing the car to Firestones. One of the Sway was bent and hitting the frame. I brought the car to the dealer for about 36 hours and they called me to tell that my car is fixed. It is taking me about 45 minutes to 1 hour to drive back and for to this dealership. At the shop, it took about 45minutes to find my key and I drove the car with the same problem. I brought the car back to the dealership and after 4 days, I still waiting for my car to be fixed when I already paid half of the car price. Their financial department lied to me. I couldn't get a good deal, I was badly treated, my time was wasted and I have to drive my "paid car" with their business logo.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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