Homer Skelton Hyundai

Synopsis of my review is not to buy a car from this dealer. Now here is why: The car buying experience at this dealer was very unusal. I had purchased a car in the last year from another dealer and had a very positive experience. There were a variety of things that i thought were odd: they don't fill up the car with a full tank of gas (only 10 bucks if you buy used or more depending on how much you spend). Now this issue was not that big a deal to me but just made me very cautious but they had a zero tolerance return policy. You drive it off the lot 10 ft and you are not happy with it you are stuck with it. I had purchased other cars from other dealers and they were not that way. What my main issue was that the post sale customer service was horrible. Once you have bought the car they put zero effort in trying to work with you. My case was something simple: tags. I live an hour away from the dealer. three times i had to go into the dealer to get temp tags and finally to pickup my new tags. They didn't mail it in fear of it being lost in the mail: i was ok with that. But they made no effort to deliever them to me even when i asked. also they made no effort to offset my inconvience - like filling my car up with gas which 3 trips cost me a tank of gas. Which is ironic wouldn't they even would give me but $10 worth after buying a 30k car. Pretty pathetic. When i addressed my concerns with the finanace manager, the reasoning was cost cutting policies implemented due to the down turning economy. Ok, i even buy some of that but when do you stop providing customer service? I would thik you would put more effort in this area when the economy is as bad as it is. he also told me that since they are a discount dealer my experience can't be measured against the other dealer i had done business with. folks - to me it does not matter how much you spend on a car: 3k or 30k, customer services should always be above and beyond what the customer expects. There are to many red flags that i now realize in dealing with this dealer. You will be left unsatisified and don't settle for that is just the way we do business, bad economy or otherwise.