Inver Grove Ford Lincoln
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Dealership Service Review
service Rating
Disappointed
Written byon 09/07/2023
This time around I was not satisfied. They forgot to put the pil change mil sticker on my windshield, so made me iffy if they even changed my oil. They are over priced. They started they rotated my tires, but I feel it's worse now, while driving it. So, I don't know if they "honored" everything they said they world do to my car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Inver Grove Ford on 09/15/2023
Dealer Response
Thank you for your feedback. We do apologize you did not have a 5 Star experience with us. We would love the opportunity to make things right for you by doing a complimentary Pick Up and Delivery service. We would like to balance your tires at no cost to you. We would also like check your oil and put the oil change sticker in your vehicle too. Please feel free to reach out to our Service Director Tim Sundberg at 651-554-7043 or Tsundberg@invergroveford.com. He would be happy to go over the next steps with you.
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