Inver Grove Ford Lincoln
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Dealership Sales Review
sales Rating
Nice people, process and product are below average
Written by 08/28/2019
onThey are nicest people I have dealt with at a dealer. However, numerous times, I have asked them to change my phone number, the number they have is not mine. I’ve been waiting for my new plates, I had to call to see if they were in because...they have the wrong number on file for me. Plus the car is crap. I should have went with the Kia, better build quality. Rattling in seats, interior parts, and trim. The trim is jammed in the hatch as well and it took a week before they had an available appt to look at it, but I feel they are going to argue with me if they’ll cover it under warranty. Finally, the car does not have a smooth acceleration profile, and often shifts gears in the most jerking way possible under light acceleration. With all the rattles, jerking and defects in the build quality, I am dissatisfied because at this price point there should not be these types of issues.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes