Dondelinger Chevrolet
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New 3500 HD Truck purchase
Written by 01/30/2023
onEverything went well up to the very end. A lack of communication was had. Lifetime power train warranty was revoked on the date of the purchase because a plow was being put on for personal use. This should have been communicated right away. I felt a little blindsided. Also steps were not put on the truck, but that is a different story. I felt the permaplate package wasn't needed and it scratched up the new truck already. I won't put permaplate on again. In the finance room, I felt a little targeted about buying extending warranties from the slick salesman. I declined all offers and I would recommend that to my friends as well.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Nora Sutter on 02/13/2023
Dealer Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (218) 829-4787 at your earliest convenience to discuss how we can turn your experience into a positive one.
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