Preferred Chrysler Dodge Jeep Ram Of Grand Haven

my husband found a vehicle online that he liked, since we live over an hour away he spoke with sales person via phone, email and text. He let Andy know what we had for a trade-in, where we need a payment and what we were interested for price. My husband took the time to drive all the way to the dealership only to be jerked around with pricing and payments. On top of that the general manager Test drove our vehicle and was blatantly disrespectful to my husband stating "the steering was bad in our vehicle, he did not even want to drive it in the parking lot". Keep in mind this is a jeep with a lift and oversized tires. My husband just drove this vehicle over an hour at 70 mph, there's nothing wrong with the steering on our vehicle. It's a jeep. We feel he was just trying to lowball us on our trade in. My husband is really interested in the vehicle that they have, but against my better judgment The next day my husband sent a counter offer, we have never heard back from them. Lesson learned. We will stick with Crown motors in Holland where they treat their customers with respect and have the decency to return calls and give you a fair deal. Preferred could take a lesson from them, especially the general manager. Complete waste of time and loss of work for my husband. Never again.