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Fox Ford

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Fox Ford
3560 28th St SE, Grand Rapids, MI 49512 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
5 out of 5 stars (330)
Recommend:
Yes (61) No (0)
Service Rating
4.94 out of 5 stars (728)
Recommend:
Yes (143) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Efficient and Helpful
Written by Helen on 08/29/2023
As always they were efficient and explained everything clearly. The folks at Fox Ford are always pleasant and never act like they’re doing you a favor to wait on you -unlike so many businesses nowadays. This is one of the many reasons I’ve been a repeat customer since 1997.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Fox Ford Mazda on 08/31/2023
Dealer Response
Helen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Steve Winters, GM, swinters@foxmotors.com
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