LaFontaine Kia

Called in two (2) times the same day to confirm the price was MSRP. Got there for them to tell me that no one there ever said that & that the price is actually 10% higher ($4k) due to market forces. But those same market forces don't translate to my 2019 top trim model in “very good” (KBB) condition. Offered 2k less than the my car would be worth if it were in just “fair” condition. Unwilling to give me even the bottom range of the trade in value (24k) for a car that is selling for more than 30k. They’ll give you one price online/on the phone & then raise it 10% after they have you drive 3 hours to get it. Nice people, they weren't rude at all, but they dont respect your time, and they feel like there’s “no such thing” as “market value” for your trade. Strategy seems to be to get customers in the door telling them whatever they want to hear, raise the price then and there, make sure customers know that they ‘drove x hours to get here, you don't wanna leave with nothing to show for it’. Was nothing but respectful the whole time & the used car manager would not come out to say why my car was in ‘less than fair’ condition. Sales manager only comes out while your on the phone, then goes back to his office once your off. Sales guy doesn't have any legitimate answers for any of your questions.