LaFontaine Kia

I bought a used 2016 Kia Soul on May 5th and picked up the car on May 6th. I started the process with one sales associate, continued with her sales supervisor. The car had an odd scent to it, which we thought were the cleaning products that had been used to clean the car, and that the scent would dissipate in a few days. We were wrong, the smell of vomit, or spoiled milk came through loud and strong. One week later, May 13th, I sent an email to LaFontaine Kia Dearborn, and got no response. I called the dealer and got put through to the voicemail of whom I thought was the Sales supervisor, also did not get a call back. That same afternoon I called again and was transferred again this time to the Sales supervisor's cell phone, and this upset him, and I was treated rudely because of this. My issue with the foul scent of vomit or spoiled milk was not even acknowledged! I threatened I would talk to his manager and his response was "go right ahead". I was finally able to get through to the Sales Manager who assured me that he would handle the issue, and have a response to me by Friday. On Friday the Sales manager texted me to see what day of the following week would be good for them to pickup my car to get it cleaned out, I responded that Monday May 17th would work for me. It is Wednesday May 19th and I still have not heard back from anyone from the dealer. This is the worst customer service I have ever experienced with a dealer. My advice to people reading this review: Take your business somewhere else. At LaFontaine they don't care about you once the sale is completed and they have your money. Don't waste your time or money at this dealer!