495 Chrysler Dodge Jeep Ram
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Don't stand by their cars
Written by 10/06/2015
onIf you buy a 2015 Jeep Grand Cherokee from 495 Chrysler and it turns out to be a lemon...... Don't expect them to help you or even have one care in the world that they sold it to you. I just received my jeep back after the fourth attempt of fixing an electrical issue that causes the car not to start or shut off. I have now had to contact a lawyer to get involved because the dealership can not help with Chrysler's Lemon law policy, instead they sound very aggravated that I called them with a stupid problem like my brand new car not starting. Have had nothing but problems with the service department and overall zero care in the world that they sold me a lemon. Wouldn't it be nice for a dealership and a manufacturer to stand by there vehicles?????
Of course my point is clear but if not please go somewhere else for a vehicle and really consider a different manufacturer.
And further more. to 495 Chrysler; Please don't give me this reply that says "call us we would like to discuss your issue further" trust me i called and you don't want to discuss it further.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No