Commonwealth Kia
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Dealership Sales Review
sales Rating
Pleasureable experience
Written by 09/10/2016
onSales Representative Roy Mazzrani was outstanding. Its not easy dealing with a Veteran with PTSD, and i must say, he dealt with me very well. Most people would take offence to my anger but he took things in stride, gave me space to vent, and handled things well. When i have an episode triggered its not fun, so thanks.
He also showed myself and my wife the vehicles we wished to see and answered all our questions proving he is very knowledgeable at his job. He was easy to talk with and a pleasure to deal with. My daughter recently leased a vehicle and Roy was the sales representative, thats why we contacted him. My home is going to be paid off at the end of 2017 and I hope Roy is still a valued employee of yours because my wife will be getting a 2018 Nissan Pathfinder. My father told me many years ago that you don't survive in business from a casual customer, you flourish from repeat customers so treat them well. I believe Roy has gone above and beyond satisfying us and we will be back. A sincere thank you to Roy and your dealership for all you have done.
Respectfully,
Robert & Deborah Hickey
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 09/20/2016
Dealer Response
Thanks so much for the excellent review! Please come back to see us if you need anything at all. We look forward to working with you again. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
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