Herb Gordon Subaru
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Dealership Sales Review
sales Rating
Super sales experience
Written by 08/09/2016
onMy wife and I were extremely pleased with our Subaru Forester purchase from Herb Gordon Subaru in Silver Spring. Sure, we had to travel a little further to get to the facility, but it was well worth the effort. The salesperson, Sue Ireland, was outstanding she was both professional and personal. We really appreciated her in-depth product knowledge, and attention to detail throughout the buying process. Credit also the manager on-duty, Mr. Michael Roy. He personally assisted Ms. Ireland with the new vehicle (and our trade-in), and provided an interesting overview of personnel and operational aspects of Herb Gordon Subaru. And finally, concerning the financial aspects, Mr. Marc Dorsman did an excellent job explaining the optional service/security/warranty packages. We plan to continue our visits to that facility with our vehicle service requirements. The entire purchase was a truly an enjoyable experience and look forward to a long-term customer relationship with Herb Gordon Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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ilovemileone on 08/11/2016
Dealer Response
Thank you for your encouraging review of Herb Gordon Subaru. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Herb Gordon Subaru.
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