Lexington Park Ford Lincoln

Never bought a car online or without inspection, so this was a stretch for me. These guys had a low mileage Jaguar that I watched for a week or so before contacting them with a couple of questions. Their response was immediate and the answers were thorough. I was contacted by a Customer Care person, Roz Person, and we chatted before I made an offer of what I thought the vehicle was worth to me. A brief discussion occurred but there was no pressure, and my offer was accepted pretty quickly. Roz and other staff were in communication through the process and I got the car delivered (to upstate NY) the next day. Roz delivered it along with another staff member, and she took me through the paperwork and the features of the car. Later that evening we found a small crack in the windshield (NOT cheap for this car), but Roz was on it and it has been repaired. This was really a great experience and while I’m not totally surprised, I am pleasantly impressed. I wasn’t sure what to expect.