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Mercedes-Benz of Annapolis


324 Sixth St, Annapolis, MD 21403 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
An absolute disgrace for the Mercedes brand!!!
Written by Elena Zheltikova on 02/10/2022
The employees of this car dealership are absolutely not qualified and do not deserve to work with the Mercedes brand!!! This is the most disgusting experience. If you want your questions not to be answered, you were lied about the condition of the car taking advantage of the fact that you live far away, you should contact Darnell Browers, not a single answer to the question, not a single piece of advice!!! And even when we arrived, we were constantly lied to. The transaction took place 2 months ago, and now in the end it turns out that the car has problems with paperwork and registration! The official Mercedes salon sells cars that have problems with documents and they tell about it after 2 months! For two months they proved that everything was fine and we were about to get our license plate and registration for the car. And as a result, now everything can drag on for several months! This is a deception of people. These people need to sell fish on the market at most, but not premium-level cars! Shame on Mercedes that such a cool brand is represented by people who cannot check the legal purity of the car! They can't tell you anything about the car! And the saddest thing is that no one from the management of the car dealership is even trying to solve this problem. Because they don't care! They got the money and they are happy! No guys, you can't do that!!!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Lauren Spivey on 02/15/2022
Dealer Response
Elena, We take all customer concerns seriously and apologize if you were inconvenienced in any way. Thank you for speaking with our General Sales Manager, Mike Herron, regarding your concerns. Our staff is doing everything we can do in order to get the vehicle tagged in New York. If we can be of any assistance, please feel free to reach out to Mike at 443-875-0473 or mherron@mileone.com.
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