Mercedes-Benz of Annapolis

My experience at Mercedes Benz Annapolis was amazing; In lieu of ongoing platitudes and accolades of which they are most deserving, I am simply going to note all the things they got right. Fist, initial point of contact and response was quick, accurate and to the point. They communicated by my preferred method and I was immediately felt the "VIP" level of professionalism. Over the course of a few days, the administrative professional was beyond courteous and responsive. The title "receptionist" does not do the professional working their justice. Asher Chaudry was outstanding in connecting to a sale professional capable of guiding me through the selection process. That would be Brian Sturgeon, who was beyond professional, knowledgeable, responsive, and well-versed in making a connection with his clients. My Business Manager, Allen Belcher, was the best blend of a light touch and disarming demeaner with rapid-fire wit and acumen. What a great experience of walking through the purchase. They use leading edge technology throughout the almost paperless exchange which felt safe and secure. The two attendants that detailed my car and did some of the little things were fast, courteous, and friendly. It was nice to see them speaking highly of their work and proud of what they are doing. The final "hand-off" was a seamless and rewarding exchange. Hat's off to Mercedes of Annapolis!