Fitzgerald Volkswagen
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Refreshingly fair and pleasant experience--difficult to find in Annapolis!
Written by 01/05/2015
onWe recently made our third purchase from this dealership--first two were new VW's and this one was a used Toyota--and remain loyal customers. Their sales staff are honest, knowledgeable and fair in their pricing for new and used vehicles as well as in their offers for trade-ins. In fact, they compare three different sources to accurately and fairly appraise trade-ins, instead of just KBB. This is especially rare in the Annapolis area! They respected our desire to minimize purchasing time, so we agreed on the sale on a Friday night in under an hour and returned the next day to sign the papers--all of which were already printed and ready to go, which also took us only a little over an hour. We've worked with Justin B in the past, and worked with Ed W this time--both of which are great salespersons to work with. We look forward to our next purchase experience with Fitzgerald VW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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clstevenson2 on 01/16/2015
Dealer Response
Thanks a bunch for returning to FitzMall to purchase with us again! We really appreciate our repeat customers. We understand there are many places you could choose to shop. Hope you are enjoying the used Toyota! Thanks again!
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