Mercedes-Benz of Annapolis
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Dealership Service Review
service Rating
Highly recommend!! Great service!
Written byon 08/20/2017
Raphael is absolutely amazing!! He really took care of all my needs while my vehicle was in the shop! Even made me a cup of coffee. He truly is wonderful advisor! Very honest and caring. Helped explain what I needed in terms I understood instead of just highly technical terms many advisors I've gone to in the past that just try to use to make you think it's something you need to spend money. He made sure I knew what my money was going to and that it was worth it. Highly recommend him!! Will make sure I'm back to see him!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes