Kia Store East

Had an awful experience trying to buy a new car here. Sales Manager Devon Poling reneged on an offer we had negotiated with him three hours earlier, saying that the price was actually for a lower trim model. The purchase agreement on which he wrote down the offer and signed, has the vehicle (year, make, model, and trim) typed out on it and it shows the one we wanted, not the lower trim that he claimed the offer was for! So I don't know how he could mess that up.. He was very unapologetic about the whole situation and wouldn’t budge from his new offer that was $1,500 more. We felt tricked, and left the dealership frustrated and angry. If you have to go to a Kia dealership in the Louisville area, I’ve been to all three recently and suggest going to the Clarksville one.