Kerry Hyundai of Florence

Love the new Tuscon which is why I rated the experience at 2 Stars. Having said that unless you are using the Financing they want to find for you they are NOT co-operative at all. We wanted a different color than what was on the lot. They said they could bring it in BUT it would cost us more...BUT if we bought one off the lot they would give us the same price.... Wouldn't let us leave to come back with our own Financing from our own Credit Union. We were willing to come back after they obtained the correct color and we would have gotten our own Financing but they were insistent. Then we were shown where to sign for an option already on the vehicle which resulted in them adding $199.00 to the over all cost. When I re-read the paper work that night I saw that we had the option to decline (we were not told that) and went back to request a check. We will see if that EVER comes to us. They WERE not happy that we asked for that. I WILL not take my new Tuscon back there for any Service as the Managers nor Finance will pick up the calls or return your calls or emails. It is TERRIBLE. Go look there if you want....Buy at your own RISK. :(