Jeff Wyler Honda in Florence
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bait and switch, rude and unfriendly staff
Written by 10/09/2013
onThere was a car-HONA ACCORD Stock #H24705A $14,900
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Mileage: 28,289
advertised, which apparently didn't exist. made me drive almost 100 miles after speaking with 2 staff literally 5 mins before leaving home who encouraged me on the drive. I got in by , was stood up-wasn't offered a seat. then after was told the car was sold the night before! of course I asked for a seat, I was ushered to go 'see' other cars I would be interested in
Of course the next option similar make model with 35k or so miles was $4000 more-after I was told they would work with my earlier budget. when I met with the sales guy whom I spoke with before leaving home 2 hrs earlier-Jim W, he was quick to hand me over to his robotic 'boss'/colleague.
I sincerely want to believe this is not how all the staff are. The ones that attended to me were robots, automated with no atom of basic emotion.
I was able to get away and made it home with another car from a more lively friendly car dealership - saving my mind the torture of what would have been a 200 mile drive without fruit.
with my experience, i'd give them a -5. These set I met are the worst to deal with, EVER
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No