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Jeff Wyler Honda in Florence


949 Burlington Pike, Florence, KY 41042 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Beth and Heath Raleigh
Written by hudsone on 05/04/2011
My husband and I leased a vehicle in December of 2008. I had been in a car accident in which my car had been totaled. We had heard many good things about Jeff Wyler Honda, so we decided to begin our car search there. Our sales person was Kathy Collier, whom even though it was a very cold and snowy evening, took the time to listen to our abrupt car situation and did her best to put our needs first and give us the best deal. We ended up closing the deal that evening and leased our very first Honda Accord. The lease was due to mature within the next six months, so my husband and I had begun our search for our next vehicle purchase. We had been discussing the purchase of an SUV, but at the sky rocketing rate of gas prices and my husband already having a full size truck, it made more sense economically to purchase a car. We were equally enticed by the Toyota Camry SE as well as the Honda Accord EXL. We visited another car dealership to test drive the Camry SE. We thoroughly enjoyed the look and drive of this car. It had plenty of room for our future family and was still sporty enough. During our run at this dealership and while we were in the process of running the numbers, another salesman underhandedly sold the car out from under our salesman. At that point, my husband expressed his concerns with the Sales Manager of whom was unapologetic and specifically stated that if we were unwilling to put down a $500 deposit, then maybe we should not purchase cars from that dealership in the future. To which my husband, his grandmother, and best friend had all purchased vehicles in excess of $100,000 over the past few years. Needless to say, we were DONE with this experience. We continued our research and noticed that there was an exact match of the Camry SE that we had test drove at another, more local, dealership. We had also called Kathy Collier that morning at Jeff Wyler Honda to discuss a black on black Accord that was in the new inventory lot via the Internet. My husband called and requested to speak with Kathy, and she was more than eager to meet with us that early afternoon. As soon as we met with Kathy she made us feel so welcomed and comfortable that we knew this was "right". She was so wonderful and knew how we had been treated the day earlier. In fact when we told her that we had been looking at Toyota vehicles, she said "oh now it's a throw down". We could not have asked for a better experience with Kathy or with Jeff Wyler Honda. This is my second Honda and I am absolutely in love with this vehicle and more than that, I am truly honored to have worked with Kathy...twice! She made our experience even better by wrapping two key chains as gifts and gave them each her own personal touch. What an absolutely amazing sales woman and person. Thank you Kathy for making this purchase one of the easiest and most pleasurable experiences we have had in a very long time. Sincerely, Beth and Heath Raleigh
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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