Lexus of Merrillville
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Written by 08/16/2021
onI noticed I may have had an oil leak and called the dealership on a Saturday afternoon and they scheduled me at 7am Monday. They promptly diagnosed my car and I was able to confirm the repairs from my cell phone while I was at work without having to make a call. I love the courteous service team, convenient communication and clean waiting area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lexus of Merrillville on 08/17/2021
Dealer Response
Hi Vicki - We are thrilled that our team made your service experience so convenient and communicative! Thank you for trusting Lexus of Merrillville with your business and your vehicle. We hope to see you again!
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