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O'Brien Toyota


2550 N Shadeland Ave, Indianapolis, IN 46219 (map)
Today 8:30 AM - 6:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
As easy and professional as it gets
Written by semch on 08/10/2015
I purchased a 2009 Toyota Camry Hybrid after seeing it advertised on Edmunds.com. After sending in a request for information, I was very promptly contacted by Danielle Lovins. She was polite, very quickly got me the information I requested (more complete info on the car, carfax report, etc.), plus some additional information that was very helpful. I talked to her on the phone and she quickly established herself as helpful and friendly but not pushy. When I decided to come in and see the car, she came in on her day off to meet me, negotiated in a straight forward, relaxed fashion, without any of the gimmicks commonly associated with car salesmen. When they were unable to give me what I'd hoped to to get from a trade in, she even gave me advice about how I could potentially get more money for it via other options. I don't know what else to say - I got a very nice car for a fair price, was treated with respect , and the whole process was enjoyable. Danielle and O'Brien Toyota are a class act!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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terry_o on 08/10/2015
Dealer Response
semch, Thank you for your kind review of Danielle and O'Brien Toyota Scion! Customers love working with Danielle because of her professionalism and straight-forwardness. Thank you for your business. Terry O'Brien, Director of Marketing
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