Ray Skillman Ford

I went in on a Saturday to trade in my used vehicle for a newer used vehicle. The salesman was great, but the finance guy was very slow and overall we did not get a good deal on the vehicle. Despite not negotiating the price down, I purchased the vehicle and was content enough when I drove it home. Imagine my frustration the next morning when the engine failed on me. I was excited to take my first trip in my new car with my wife and two kids five minutes down the road to Kroger. We didn't even make it to the first stop sign. I had to push the car in neutral back to my driveway. Today (Monday) I went back into the dealership, they refuse to take the car back, insisting that they'll "getchya taken care of buddy," and other nonsense. I don't want the car repaired and given back to me, I want a different deal for a car that works. The store manager, floor manager, and guy who sold me the car all attempted to gang up on me when they saw that I was straightforward and persistent. They had nothing to say about their poor customer service when I called them out on it. I'm now stuck with a car that, frankly, I'm not sure I can trust.