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Auffenberg Mazda


105 Auto Ct, O Fallon, IL 62269 (map)
Today 8:30 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Worst dealer
Written by Kumar1234 on 10/28/2015
Hi, I bought a 2015 Mazda Mazda 3 from this dealer. Before buying, Mark ( finance Manager) and Silas ( Sales consultant) were very friendly. we clearly explained to Mark about how the paper work should be done. He just nods his head with a cunning smile. Once the payment is received, they never get back to you on your issues. It has took 65 days from the day of purchase for my issue to be cleared and I had to pay extra $500 because of Mark / Silas who got fired. They fired the manager because of his mistakes and has taken my money, auffenberg did not even try to keep up to his finance manager's promise. The sticker price was $ 20,300/- and I ended up paying $ 20,500 after 1250 discount ( which they say useless) Note : Don't ever fall in this dealer's trap and better go to a different one who atleast try to keep up to their words. thanks Kumar
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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