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Bill Jacobs BMW

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Bill Jacobs BMW
2495 Aurora Ave, Naperville, IL 60540 (map)
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Sales Rating
1 out of 5 stars (20)
Recommend:
Yes (0) No (1)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Failed to disclose costs
Written by TickedOff1 on 01/13/2018
Charged my wife $500 for a tire rotation and balance without first disclosing to her that the cost would be 5x any other normal location.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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