Bill Jacobs BMW
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Memorable new car purchase experice
Written by 07/26/2016
onThe sales team were very exceptional in attending to me -through the car test driving, explanation of the features of the car models that I was interested in, with finally that leading to the car purchase process.
Rob and John were very prompt in following up through and provided me with their best service during the car buying process.
Very next day after the delivery I had a small problem with Intelligent Safety Feature of my BMW X3 related to front windshield camera, however sales team of Rob and John were very prompt in taking action on fixing it and providing me with loaner vehicle for the duration of the fix even though it was fixed within couple of hours after they took it.
I had nice experience and I hope it continue to be that way through the course of future services of the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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drewmartino on 08/03/2016
Dealer Response
spachar, thank you for your feedback! We're happy to hear that Rob and John were able to provide you with an excellent experience. We look forward to seeing you again!
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