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South Oak Chrysler Dodge Jeep Ram


4550 Lincoln Hwy, Matteson, IL 60443 (map)
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Sales Rating
Recommend:
Yes (2) No (2)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Worst Service Ever!! DO NOT USE THESE PEOPLE !!
Written by South Oak Dodge is TRASH on 03/29/2024
The service dept is trash. They are disorganized and staff constantly call in disrupting their ability to serve customers. They kept my car for nearly 2 weeks while I paid for Ubers to get to work and after 13 days had done ABSOLUTELY NOTHING. They didn’t even perform diagnostics on the car! They are rude and unapologetic for bad service. They should be out of business because there’s no way a thinking person would ever trust them twice. This was an expensive lesson learned. Call TINLEY Pk or Orland!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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