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South Oak Chrysler Dodge Jeep Ram


4550 Lincoln Hwy, Matteson, IL 60443 (map)
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Sales Rating
Recommend:
Yes (2) No (2)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Bait and switch
Written by DisappointedM on 08/12/2023
BUYER BEWARE: Bait and Switch Tactics used by New Car Sales Manager Clarence McCloyd I visited South Oak Jeep Dodge Ram Chrysler on 08/06/2023. My intention was to inquire about purchasing a New 2023 Jeep GRAND CHEROKEE SUMMIT 4X4VIN: 1C4RJHEG0PC563499 STOCK: GC23027 . Which was advertised for $71,515 Unfortunately due to Clarence McCloyd the sales manager you all have lost my business for good. I presented an offer from your manufacturer $4,000 Bonus Cash - Program ID 40CPV8 This is an offer in which the dealership loses no money and is indemnified back to the full MSRP to be combined with the other rebates available. Clarence McCloyd decided to take the price that was listed on your site $71515 MSRP. He then informed me that he was marking up the price $4000 which would net in a price of $75515. I asked him to reconsider and he told me that he was “ALL IN” He would also deny me the an additional incentive/rebates for which a qualified for which expired on 09/05 advertised through the Jeep Brand. As a result of Clarence Mcloyd’s decision to raise the price from what is advertised on your website. I was falsely advertised to. This is the definition of bait and switch.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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