Gregory Hyundai
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Deceptive Practices & Shady Tactics
Written by 09/10/2014
onWent in to look at a specific car. Was given the high sell to buy. Took it on a test drive, found brake issues. Asked for an estimate of costs to fix, was given the runaround and told service manager had to write estimate and was gone for the day. Told to leave deposit and would receive a written estimate. Was called back next day by salesman who said car was in bad shape and gave me hard sell to NOT buy the car. When I asked for the copy of the estimate, was told it would be sent. 3 minutes later, sales manager called, again giving hard sell to NOT buy the car. When I agreed not to buy it, was told they would not refund the deposit until 10 BUSINESS days after they had proof check had cleared. Absolutely abysmal business practices and I only wish I could have rated it ZERO. Avoid at all costs.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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kvn1212 on 10/23/2014
Dealer Response
We apologize for the inconveniences that you experienced. The owner, Greg Mauro and his family have been in the car business for over 30 years and they pride themselves on customer service. Obviously in your case we fell short of our goal and for that we sincerely apologize.
Kevin Hart
Internet Sales Manager
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