Pugi Volkswagen of Chicagoland

Initially Pugi had a small area for service and a waiting room upstairs that was somewhat depressing really. They updated the facilities and it's much nicer now. But I think they are now trying to make you pay for their update. My car had issues with the passenger side window and I had to pay to have it repair - although I had issues since I bought the car, lesson learnt, always have them document anything you mention to them. Then there was an issue with a blown fuse after the repair - not a biggy. But then the interior material started to peel away where the window seam was. Dealer said it was due to the sun. We examined the doors and realized the passenger panel didn't sit correctly like the drivers side so took it back. They agreed to look at it and they found the rail had come loose - because of the adhesive. They fixed and while they were at it, they glued the trim back down. Hopefully the "glue" will hold better this time!