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Westfield Ford

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Westfield Ford
6200 S La Grange Rd, Countryside, IL 60525 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
5 out of 5 stars (103)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Extremely Rude Salesman
Written by Mhenson on 07/17/2019
I talked on the phone with a Salesman named Mike. He asked for the vin # for my car, I had to give it to him 3 times. Every time he read it back to me he read it Wrong. When I would try to read the correct # he would get mad & say I wasn`t reading it to him correctly. He was very Rude, very Sarcastic, and he acted like any Wrong info was My Fault. Don`t use this car lot & Don`t use Mike. Mike at ext.6064
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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Westfield Ford on 07/22/2019
Dealer Response
Hello, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. If you are willing to give us another chance, please contact our General Manager, Carm Scarpace, at (708) 354-8600 and we will do our best to turn your experience around. Thank you, and take care.
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