Tony Group Autoplex Honda
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Dealership Sales Review
sales Rating
Dissatisfied Customer
Written by 02/17/2012
onVisited this dealership and purchased a Civic Hybrid. I was told that the vehicle had been a lease and that the dealership had all the maintenance records. I forgot to acquire these papers when I signed for the vehicle and went back a few days later just to have copies for myself. I spoke with one of the sales reps and they indicated that this should not be a problem and that they would provide me with these documents. They did not follow up on this and I called back several different times and tried speaking to several different people: None of them followed through. It's pretty sad that none of the sales people at this dealership is genuinely interested in helping customers. I did expect that there would be some negotiating involved, but I did not think they would be so blatantly disrespectful and dishonest! I will tell other people to avoid this dealership from now on.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No