Mercedes-Benz of Marietta
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Dealership Service Review
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Car was making a hard shift and squeaky noise
Written byon 07/05/2023
Took the SUV into the service department as scheduled. Greeted at the bay door as usual. Went to set up working from the comfortable waiting area. It was a couple of hours before the service advisor had a recommendation for the needed transmission service, but it was able to be completed within 2 more hours. I work remotely from this service center when I bring in the car. It seems that they may overbook for the staff of technicians who work on the vehicles since I usually stay at least 3-4 hours or more but it is a busy location. Thankfully the building and restrooms are clean and the staff are friendly and accommodating to allowing customers quiet spaces to work privately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 07/06/2023
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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