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Jim Tidwell Ford


2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (11) No (0)
Service Rating
Recommend:
Yes (105) No (12)
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Dealership Service Review

5 out of 5 starsservice Rating
Great service experience
Written by WesleyG on 01/27/2024
Techs diagnosed problem accurately and completed repairs 100% to my satisfaction. Service advisor, Courtney, was helpful, professional, and very responsive to all communications while my vehicle was in the shop.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 01/30/2024
Dealer Response
That's great to hear! We are pleased to know that the technicians accurately diagnosed the issue with your vehicle and that the repairs were completed to your satisfaction. It's also fantastic to hear that Courtney provided helpful and professional service. Safe travels!
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