Nalley BMW of Decatur
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Dealership Service Review
service Rating
Nalley BMW Good Service
Written by 11/25/2015
onI was immediately assisted upon my arrival and assigned a service adviser. I was given a loaner (per my request) and the check-out process was easy. The only issue I had was having to continuously check-in with my service adviser regarding the status of my vehicle. I had to leave messages and at times did not receive a response. Having someone check in with me on the status of my vehicle was the only portion of my visit I had an issue with; other than that, this will definitely be my new BMW service center.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes