Terry Reid Hyundai
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Dealership Sales Review
sales Rating
Do not trust this company
Written by 12/29/2017
onWhen I purchased my car, I received a rebate for financing and I informed the finance person I intended on paying off the loan ASAP. He told me I had to wait until I had paid the third payment before I paid off the loan, otherwise I would lose the rebate. After I made the third payment, I called Hyundai Finance to pay off the loan only to learn that I could have paid off the loan at any time. This misinformation cost me $554. When I called Terry Reid Hyundai, the manager, Vic, told me Well, at least you earned interest on the money while you waited to pay it off. He and the finance person seemed proud that they had deceived me into waiting on paying off the loan. Ive since learned the resason they wanted me to wait is because the dealership would be responsible for paying off the rebate if I paid off the loan earlier. The sales person bragged that they use language to deceive the customers. They make them believe they would be responsible for repaying the rebate, when in fact the dealership would be responsible. Do not trust this dealership. Go somewhere else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No