Taylor Hyundai
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Review for Taylor Hyundai, Augusta, GA
Written by 01/16/2010
onI called to set up an appointment with one of the sales staff two days before visiting the dealership. When I got there, it was as if I had just walked onto the lot for the first time without an appointment. I told the salesperson exactly the price range and year range of vehicle I wanted to consider before my visit. He attempted to show me vehicles that were way out of my spectrum of affordability. To make it worse, I pointed out other vehicles on the lot that I felt were more suited for my budget, and he would not show them to me. I waited in this dealership for three hours, waiting for the bank's response for the vehicle he had me test drive. Of course, it was out of my price range. I had told this salesperson that it would be prior to that. To beat it all, he took his lunch break during this process instead of showing me other vehicles, which I had suggested in the first place. The experience was a waste of my valubale time. He finally did show me a vehicle that was in my price range, after three hours of waiting. When I attempted to negotiate a price, he would not even attempt to work with me or even talk about making a reasonable offer. The experience was a complete waste of my time. On the other hand, the finance manager was helpful, at least he was trying to get the numbers right for the vehicle that I was originally presented with. The finance mananger knew more about the lot's inventory and had more knowledge about cars in general than the sales associate did. In my opinion, do not visit this lot unless you are in the market for a brand new car. Anything below that will be a waste of your time as well.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No