Bert Smith Subaru
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Stellar Service - HONEST dealership!
Written by 06/08/2015
onI recently bought a 2015 Subaru Forester from Charles the Sales Manager. I hate buying cars worse than visits to the dentist! I find the process usually painful. My brand new car that I purchased from another dealership was stolen after owning it for one week! The experience was traumatic and I spent an entire MONTH going from dealership to dealership driving different cars and dealing with LOTS of car salesmen. Bert Smith Subaru was refreshing to say the least! From the moment I spoke with Charles on the phone the process was seamless. No high pressure sales tactics, no 'creative' math and more importantly no inflated 'sales' prices! I told them what I could afford and I was told a price and that is what I paid... it never varied. For the first time in my lifetime I can honestly say I ENJOYED the car buying process! Thank you Charles and my sister will be in town at the end of the month...we will be in to hopefully get her a car as well. Thank you for making me feel like 'family'.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes